|
| |
Returns
and Exchanges
- All refunds or exchanges must be
made within 30
days of original invoice. Any backordered merchandise received
after the date will be given an additional 15 days for returns.
- All refunds are for merchandise only.
Shipping charges are non-refundable.
- Please ship all returns to:
You Go Girl Dancewear, 1230 Brownfield Rd, Uniontown, PA 15401.
- Please use the return form for all
returns or exchanges.
<click here>
- Please send back the merchandise with its invoice/packing
slip. If you are exchanging for different merchandise, please indicate the
appropriate information need. (size, color, etc.) Also please enclose
$5.95 for the return shipping fee.
- If you need to exchange merchandise quickly you will
need to place a new order and return the current merchandise. We will
issue a refund to your second/new order.
- If you are not exchanging for merchandise, a credit will be
kept on your account. Credits can be used by placing your order via
phone or internet. If you place an order via internet, please let us know that you
are using your credit and we will credit your internet purchase.
- International returns must do a return and a new order.
We cannot do exchanges.
- We do not accept returns for dancewear that has
been worn.
- Merchandise sent back that was not
purchased through You Go Girl Dancewear will be discarded.
- We do not accept returns for items damaged in any way from
customer misuse.
- We will accept returns for defective merchandise. All
defective merchandise will be replaced with the exact item.
- Items must be in their original box/bag with
original tags. Do not tape or apply anything to shoe boxes.
There is a $5 fee for all returned damaged boxes.
- Items considered "Special Order" are
non-returnable and non-exchangeable. If defective, they will be
replaced.
- Items returned that have been worn or not in its
original condition will be discarded and will not be issued a refund or
exchange.
- There are no refunds on shipping/handling charges.
- If the exchange is due to our mistake, we will
refund the return shipping amount.
- Any discrepancies must be
reported within 5 days of actual delivery date.
- There will be a 20% restocking fee for any
returns totaling more than $300.
- Allow up to 3 weeks for processing
exchanges.
- ALL TIGHTS, SPECIAL ORDERS, and CLEARANCE ITEMS ARE FINAL
SALES. Certain items are also non-returnable and will be stated on the
page of each item. We cannot process returns for these items.
These items will be discarded upon return.
- Clothes must be returned with all tags intact. If any tags
are missing, the merchandise will not be accepted. Thank you for your
cooperation.
- For sanitary reasons, undergarments of any kind are not
returnable.
- All returns should be sent to: You Go Girl
Dancewear, 1230 Brownfield Road, Uniontown, PA 15401. Do not ship via
FedEx. Sorry for any
inconvenience.
|