Returns & Exchanges

• All refunds or exchanges must be made within 30 days of original invoice. Any backordered merchandise received after the date will be given an additional 15 days for returns.
• Shipping charges are non-refundable.
• Any discrepancies must be reported within 5 days of actual delivery date.
• All returns should be sent to: You Go Girl Cheer, 116 Mikluscak Lane, Uniontown, PA 15401.
• Refunds can take up to 15 days for processing.

• Please ship all returns to: You Go Girl Dancewear, 116 Mikluscak Lane, Uniontown, PA 15401.
• Please use the return form for all returns or exchanges. <click here>
• Please send back the merchandise with its invoice/packing slip. 
  
• If you are not exchanging for merchandise, a refund will be issued if within the 30 day period.
• Items must be in their original box/bag with original tags. Do not tape or apply anything to shoe boxes. There is a $5 fee for all returned damaged boxes.
• There will be a 20% restocking fee for any returns or cancellations totaling more than $100, and a 10% restocking fee for all other orders.  
• Items must be in their original box/bag with original tags. Do not tape or apply anything to shoe boxes. There is a $5 fee for all returned damaged boxes.
  

NON-RETURNABLE ITEMS

• We do not accept returns / exchanges for dancewear or cheerwear that has been worn.
• We do not accept returns for items damaged in any way from customer misuse.
• Merchandise sent back that was not purchased through You Go Girl Cheer will be discarded.
• ALL CHEER UNIFORMS, COSTUMES, TIGHTS, SPECIAL ORDERS, EARRINGS, and CLEARANCE ITEMS ARE FINAL SALES. Certain items are also non-returnable and will be stated on the page of each item. We cannot process returns for these items. These items will be discarded upon return.
• Items considered "Special Order" are non-returnable and non-exchangeable. If defective, they will be replaced.
• Items returned that have been worn or not in its original condition will be discarded and will not be issued a refund or exchange.
• Clothes must be returned with all tags intact. If any tags are missing, the merchandise will not be accepted. Thank you for your cooperation.
• There are no refunds on shipping/handling charges.
• All returns sent back beyond the 30 days dating will be assessed a 25% restocking fee after 60 days will not be accepted.
• For sanitary reasons, undergarments of any kind are not returnable.

EXCHANGES

• If you are exchanging for different merchandise, please indicate the appropriate information needed. (size, color, etc.) Also please enclose $5.95 for the return shipping fee.
• If you need to exchange merchandise quickly you will need to place a new order and return the current merchandise. We will issue a refund to your second/new order.
• Allow up to 3 weeks for processing exchanges. This includes shipping time to get to us, processing time, and return shipping time to you.
• If the exchange is due to our mistake, we will send instructions for the return of the item. We do not just refund any return shipping amount.

DEFECTIVE MERCHANDISE

• We will accept returns for defective merchandise. All defective merchandise will be replaced with the exact item and size. We cannot issue refunds after 30 days.